Let’s get this out of the way: if I had the money I’d buy the Cintiq Companion 2.
(See what I did there?)
So, I’ve returned the surface. Pretty painless, dropped it in to PCworld, explained the pen issue – they nodded sagely and just started processing the refund. I was ready for more of a battle – my previous life working in IT has taught me shops don’t gladly return a £1129 if they can help it. But then, PC world have a pretty straight forward 21 day fault policy, if it’s faulty in 21 days then you get a refund. Which I did.
So, I’ve had the surface pro 3 a couple of days now and have had something of a change of heart. The machine IS wonderful. There’s no doubt about it. I do love it.